Revenues and Benefits in Torfaen
Below is list of Performance indicators used by the Wales Assembly Government to monitor our performance along with our corresponding level of achievement over the last 4 years.
To see Torfaen's most recent performance and how that compares against other Local Authorities please click on the appropriate PI Reference below.
|
Pl Ref
|
Description
|
2002/03
|
2003/04
|
2004/05
|
2005/06
|
Target 2006/07
|
2006/07
|
Target 2007/08
|
|
BNF/001a|
|
Housing benefit security: The number of claimants visited per 1,000 caseload
|
N/A
|
39.51
|
394.08
|
254.01
|
255
|
211.61
|
255
|
|
BNF/001b
|
Housing benefit security: The number of fraud investigators employed per 1,000 caseload
|
N/A
|
0.25
|
0.23
|
0.29
|
0.29
|
0.29
|
0.29
|
|
BNF/001c|
|
Housing benefit security: The number of fraud investigations per 1,000 caseload
|
N/A
|
82.65
|
75.61
|
74.75
|
77.26
|
63.94
|
80
|
|
BNF/001d
|
Housing benefit security: The number of prosecutions and sanctions per 1,000 caseload
|
N/A
|
2.25
|
1.17
|
3.48
|
4.15
|
3.77
|
4.25
|
|
BNF/002a |
|
Speed of processing: average time for processing new claims.
|
39.7
|
44.4
|
37.9
|
24.94
|
25
|
29.45
|
25
|
|
BNF/002b |
|
Speed of processing: average time for processing notifications of changes of circumstances.
|
5.2
|
5.6
|
7.2
|
21.66
|
18
|
17.73
|
15
|
|
BNF/003a |
|
Accuracy of processing: percentage of cases for which the calculation of the ammount of benefit due was correct on the basis of the information available for the determination for the determination for a sample of cases checked post determination.
|
93.4%
|
97.6%
|
99.4%
|
99.6%
|
99.6%
|
98.8%
|
99.5%
|
|
BNF/003bi
|
The amount of housing benefit overpayments (HB) recovered during the period being reported upon as a percentage of HB deemed recoverable overpayments during that period.
|
N/A
|
N/A
|
N/A
|
91.5%
|
80%
|
78.46%
|
80%
|
|
BNF/003bii
|
HB overpayments recovered during the period as a percentage of the total amount of HB overpayment debt outstanding at the start of the period plus amount of HB overpayments identified during the period.
|
N/A
|
N/A
|
N/A
|
39.37%
|
30%
|
27.57%
|
60%
|
|
BNF/003biii
|
HB overpayments written off during the period as a percentage of the total amount of HB overpayments debt outstanding at the start of the period plus amount of HB overpayments identified during the period.
|
N/A
|
N/A
|
N/A
|
5.8%
|
15%
|
6.85%
|
15%
|